Contact Us

Contact Us

Ways to Contact UCU

We appreciate hearing from you and are always available to answer questions or provide information. Please feel free to contact us in the way most convenient for you.

Main Office:
846 Commonwealth Avenue
Boston, MA 02215
Telephone: (617) 739-7447

Member Services Fax: (617) 278-5890

Loan Department Fax: (617) 739-8346

Boston Medical Center Branch:
85 East Concord Street
Boston, MA 02118

Starline 24 Hour Teller:
1-888-828-9828
(1-888-UCU-9UCU)
locally - 617-278-5893

Report a Lost or Stolen ATM/Debit Card

Call this number any day, at any time: 1-800-264-5578.

To Change Your ATM or Debit Card PIN:

1-800-448-8268

Mortgage Questions:
617-739-7447, Ext. 246

Via Email: universitycredit@universitycu.org

Note: Email is not secure. Do not include account information in any email. Please use the secure comment section below. (email notice)

Or use our Online Feedback Form below.

Online Feedback Form

Tell us what you think about our web site, our products, our organization, or anything else that comes to mind. We welcome all of your comments and suggestions!

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